Shipping policy
Shipping Policy – Tradyonuk
Last Updated: 7 November 2026
Thank you for shopping with Tradyonuk, operated by TRADYON GOODS LTD. We aim to provide a reliable, affordable and convenient delivery service to all our customers across the United Kingdom.
1. Order Processing
Orders are normally processed and dispatched within 1 business day, excluding weekends and UK public holidays.
Orders placed after 12:00 PM, on weekends or on public holidays may be processed on the next working day.
During busy periods, processing may take slightly longer.
2. Shipping Methods and Delivery Charges
We currently offer delivery within the United Kingdom.
Standard Delivery
- Cost: £2.99
- Estimated delivery: 3–5 working days
Express Delivery (where available)
- Cost: £4.99
- Estimated delivery: 1–2 working days
Free Standard Delivery
- Available on orders of £25 or more.
- Applied automatically at checkout when eligible.
Delivery times are estimates and are not guaranteed. The final shipping options and charges will be displayed at checkout.
3. Order Tracking
Once your order has been dispatched, we will send a shipping confirmation email.
Where tracking is available, you will receive a tracking number or link so you can follow your parcel’s progress.
Tracking updates may take some time to appear.
4. Shipping Destinations
We currently ship to addresses within the United Kingdom only, subject to available checkout delivery options.
We do not currently offer international delivery.
5. Delayed or Missing Deliveries
Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to courier issues, adverse weather, public holidays or other circumstances outside our control.
If your parcel is delayed or has not arrived, please contact us.
We will investigate the issue with the delivery provider and assist with an appropriate resolution, including a replacement or refund where required by law.
6. Damaged or Incorrect Items
If your order arrives damaged, defective or incorrect, please contact us as soon as possible.
Please include your order number and, where possible, photographs of the item and packaging.
We will arrange an appropriate replacement, refund or other remedy in accordance with your statutory consumer rights.
7. Incorrect Delivery Address
Customers should ensure their delivery address is accurate and complete before placing an order.
If you notice an error, please contact us immediately.
We will try to update the address before dispatch, but changes may not be possible once the parcel has been handed to the delivery provider.
8. Order Changes and Cancellations
If you need to change or cancel an order before dispatch, please contact us as soon as possible.
We will do our best to accommodate your request.
Once your order has been dispatched, changes may no longer be possible.
Your statutory cancellation and refund rights under UK consumer law remain unaffected. Please refer to our Return and Refund Policy for further details.
9. Contact Information
If you have any questions about shipping, delivery delays or your order, please contact us.
Business Name: TRADYON GOODS LTD
Trading Name: Tradyonuk
Customer Support Email: tradyongoods786@gmail.com
We aim to respond to customer enquiries as quickly as possible.
Thank you for choosing Tradyonuk. We appreciate your support and look forward to serving you again.